• Unable to respond to incoming email inquiries within defined time frames?
• May be you do not even have email response time frames defined?
• Getting too much spam (unsolicited emails)?
• Struggling with emails in general?
• Scared to define email response time frames due to capacity issues?
• Receive hundreds or thousands of emails everyday?
• Seeking assistance to deal with your daily emails?

It's probably time to get in touch with Eyesoft Consulting Corporation (ECC). 

Our practical approach in dealing with email management ensures that you satisfy your customers by responding to their emails within clearly defined and reasonable time frames. There is nothing as frustrating as waiting for something that you have no idea when it is supposed to take place. With our email solution you can easily avoid this unnecessary problem for your customers and or other stakeholders.

Email response time frames from most organisations both large or small is extremely disappointing. We estimate that more than eighty percent of companies in South Africa are unable to deal with emails effectively. More often than not customers have to send a few emails and in some cases followed by telephone calls to get companies to deal with simple inquiries which may be seen as totally unacceptable. In some cases customers or potential customers end up giving up resulting in loss of business simply because a company failed to respond to an email inquiry. This is happening everyday.

In contrast to what most companies seem to believe in, email is probably the most effective way of business communication in many respects. Unfortunately the challenges of large volumes of unsolicited emails in circulation everyday distorts the daily effective use of emails in most companies to the extent that most organisations seem to have forgotten about the existence of their emails. A customer does not really care about how many emails a company receives everyday, all they need is to get a response to their emails within reasonable time frames.

ECC will work with you to ensure that you utilise email as one of your major business communication tool which will not only save you time and money but will also give your company a very good reputation. It is simple things that businesses fail to do which dissatisfies customers. ECC will ensure that responding to emails within reasonable times frames is one of the things that your customers will know your company about. We use not only proven and tested methods but also best skills available to deliver best results for our clients ensuring that you get the most out of effective use of email.