Can I advertise on this site?FAQ Index
Currently no advertising is supported on this web site E-mail newslettersFAQ
Index
How do I sign-up to receive ECC e-mail newsletters?FAQ Index
To subscribe to any of ECC e-mail newsletters, as
well as manage your newsletter preferences, simply go to: http://www.eyesoft.co.za/newsletter.asp
Are your e-mail
newsletters free of charge? FAQ Index
All of Eyesoft
Consulting Corporation (ECC)
e-mail newsletters are free to our
users. To sign up, simply follow the instructions at:
http://www.eyesoft.co.za/newsletter.asp
Why am I not receiving
my e-mail newsletters? FAQ Index
If you do not receive a validation or confirmation e-mail from Eyesoft
Consulting Corporation (ECC), it is likely that your Internet Service Provider
or desktop e-mail software is filtering or blocking mail from ECC. Make sure to check your inbox settings to allow
e-mail from newsletter@eyesoft.co.za and to bypass any bulk or
spam folders.
If the delivery problem persists you should contact your ISP and
or IT Dept and
provide them with the newsletter@eyesoft.co.za sender address
and notify them that the opt-in e-mail that you have requested
is not being successfully delivered.
How do I ensure delivery of my e-mail newsletters?
FAQ Index
To ensure delivery, you should first add Eyesoft
Consulting Corporation (ECC) to your
e-mail address book. E-mail providers may impose some
restrictions on how our e-mail is delivered to your in-box. In
order to reduce any interruptions in service or to ensure that
our newsletters go directly to your e-mail inbox and not into
your spam/bulk folder, it is important to add newsletter@eyesoft.co.za
to your address book.
How do I change newsletters format preference (text or html)? FAQ
Index
To change the format for your e-mail newsletters, simply log in
at: http://www.eyesoft.co.za/newsletter.asp.
From there you check the button next to text or
html.
Why am I having trouble to unsubscribe from your newsletters? FAQ
Index
You may be trying to unsubscribe from an address to which you
are not actually subscribed. This may be the case because of
subtle changes that you are unaware of in your e-mail address.
This is typically the case of corporate e-mail accounts. To
ensure that you are indeed unsubscribing the correct e-mail
address, we include this address in the footer of your
newsletter. Please check this address and unsubscribe
accordingly. Alternatively send an
e-mail to: unsubscribe@eyesoft.co.za
using the email you want to unsubscribe.
How do I get your contact
telephone? FAQ Index
As a consulting company, our telephone service is chargeable,
hence available only on a formal request. However our email service which
is very efficient and may be supported by calling you has been
designed to ensure that we attend to your inquiries as speedily
as possible
What is your turnaround time for
responding to email requests? FAQ Index
We respond to all email requests as soon as is possible but not
later than 24 hours
What must I do if I do not get any response after 24 hours?
FAQ Index In the unlikely event that you do not get any response
within 24 hours, kindly forward your query to requests@eyesoft.co.za
and expect a response within 12 hours. We guarantee that your
request will be attended to within the 12 hours without fail.
What is the best way to find
information on your site? FAQ Index
There are many ways to find information on our site such as the
following:
Search Tool - allows you to search the whole site.
Quick Access - links to most pages on the site
Top and Left menus on all pages on the site links to most pages
What must I do if I can not find what I am looking for? FAQ Index
You may take one of the following actions:
Send a request on http://www.eyesoft.co.za/Get_more_info.asp
Complete our feedback on http://www.eyesoft.co.za/feedback.asp
Send a request on http://www.eyesoft.co.za/contact_us.asp
Send an email to inquiries@eyesoft.co.za Customer Information CollectionFAQ Index
Why do you collect this
information? FAQ Index
All user information that we collect on our web site is strictly
for designated purposes as outlined on each form that users
complete. We never, ever, give your information to any third
parties.
What about my privacy concerns? FAQ Index
Your privacy is important to us. We only collect the minimum
amount of information that is pertinent to what we may need. We,
nor will our advertisers, are not permitted to contact you via
e-mail or by any other means with regard to this data unless for
the purpose for which you provided the information for. However, if you
have opted-in to receive our e-mail newsletters, you will receive
newsletters to which you have subscribed.
For more information on our privacy policy, please visit our
guidelines at: http://www.eyesoft.co.za/privacy.asp
Is signing up for your e-mail newsletter required?
FAQ Index
Subscribing to our e-mail newsletter is optional.
However, if you do sign up, you will need to provide your e-mail
address. We will only use your e-mail address for this newsletter mailing and not sell it to third parties. For more on
this, please see our privacy policy at: http://www.eyesoft.co.za/privacy.asp
How do I send feedback?FAQ Index
To send e-mail feedback to the various departments across our
company, visit the Contact Us area of the site. You can find
this by looking at top menus (header) across all pages on our
site. The direct link is: http://www.eyesoft.co.za/contact_us.asp
Is there a site index to assist with site navigation? FAQ Index
Please visit our site map for general navigation and information
on how to find specific topics across the site. It is located on
the top menus across all pages of our site. The direct link is: http://www.eyesoft.co.za/site_map.asp
How do I apply for jobs with Eyesoft
Consulting Corporation (ECC)? FAQ Index
To apply for a job, simply send your resume to jobs@eyesoft.co.za.
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